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International
Vacation Club (IVC) is a company that has more than
10 years of experience in marketing vacation clubs
and timeshare projects providing its services in
different locations over the
Caribbean
. During this
time period it has accomplished more than 20,000
individual memberships in the different program it
markets.
It also provides on a date to date basis
additional services such as customer service,
reservations, collections and telemarketing for all
its clients and members.
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We are proud to be a part of Coral Hospitality
Corp. a full hospitality corporation
based out of the
Dominican Republic
, that provides hotel, condo-hotel, private
residences, and spa operation and management through
all its affiliated brands.
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International Vacation Club as developed procedures to ensure a high level of quality on
providing the following services: |
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Sales
and marketing
Our platform gives us the flexibility to
promote and sell timeshare, right to use
(fixed, floating and points) and fractionals. |
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Reservations
Our
intelligent call distribution system with
seven 1-800 toll free lines (USA, Puerto Rico,
Canada, France, Dominican Republic and Italy),
and the possibilities of adding any other
country if needed, gives and access to the
right reservation agent at all times to fulfill
all needs. |
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Customer
Service
Our
technological platform allow us to provide
personalized service to our members and customers
in 6 languages ( English, Spanish, French,
Italian, German and Creole), giving us the
tolls to satisfy most market necessities. |
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Collections
A
one stop easy access, hassle free collections
for all customers that can be provided real
time by phone, mail and internet.
Through which it allows them to pay
their maintenance fees as well as their
monthly dues. |
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Telemarketing
Our
call center with their language capability
provides telemarketing services allowing our
clients to increase the number of qualified
tours on property, as well as offer our
clients any type of special promotions of any
form.
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